STRONGAND RELEVANT EXPERIENCE
Out of the 20 years, Mr Gershom Kombe worked for Bank of Zambia, 16 years was at Senior Management Level, Assistant Director – ICT Operations (responsible for ICT Infrastructure- – Computers, Banknote counting machines and network communication). Mr Kombe was privileged to sit on the committee that procured currency for the country. The procurement committee prepared technical specification and evaluated bids from the giants in Banknote Printing.
With this experience, you can see that our Motto ‘We know the Banknote, you can trust us with your cash’ was carefully formulated.
Before joining Bank of Zambia in 1992, Mr Kombe had worked for Standard Chartered Bank (6 years) and earlier for ZCCM – Mufulira Division (6 years) At Standard Chartered Bank. Mr Kombe was one of the pioneers of the Information Technology Department, based at SCB Head office. The team implemented the Bank Master application across all the Standard Chartered Bank Branches in Zambia, running on Local Area Networks from Chingola to Livingstone.
BRANCH OPERATIONS AND TECHNOLOGY
6.1 Mr Kombe will lead strategy and technology.
6.2 We understand that no serious business will survive today without Technology. Mr Kombe is CGEIT Certified in Governance of Enterprises IT (CobiT) by ISACA of USA.
6.3 We understand the importance of using technology to drive today’s business. Technology is a business enabler. We have therefore deployed technology to deliver value in our business set up as follows:
6.3.1 CCTV (with remote access) for security monitoring. I am able to view the activities in the office from home.
6.3.2 Internet access via Wi-Fi. We are able to access our Agency banking accounts with banks using our computers and monitor transactions as they happen (Real time).
6.3.3 We are using Bluetooth technology to achieve communication between devices within the office. There is no cabling used.
6.3.4 We have a Smart Tv to display customer information such as Banknote security features.
6.3.5 As Jenkom Financial Solutions Limited, we believe that deployment of technology will position us to compete favourably in the Agency market space.
6.3.6 We have set-up a technology support Office at our Avondale home in order to support our business with various technology requirements. The office is manned by one technician at the moment.
TECHNOLOGY SUPPORT OFFICE FUNCTIONS:
8.1 Office infrastructure planning and set-up.
8.2 Network communication infrastructure and set-up.
8.3 Computer repairs.
8.4 website development and deployment
8.5 Computer design works.
8.6 Control objectives in Information and related Technology-CobiT.
8.7 VaIIT activities – Using Technology to deliver value to the business.
Mrs. Joyce M Mpata will lead Back office operations
7.1 System set-up
7.2 Reconciliations
7.3 Bank liaison
PHASE 1 BUSINESS PLAN
- Standard Chartered Bank Agency banking ·ZANACO Express
- FNB Cash Plus
- Airtel Mobile Money ·MTN Mobile Money.
ORGANIZATION STRUCTURE
About us
Meet our team
Explore the collective expertise and dedication within our team at Jenkom Financial Services Ltd. Our team is committed to excellence, innovation, and delivering high-quality services to meet your needs.
Mr. Gershom Kombe
Director
Gershom Kombe devoted 20 years to the Bank of Zambia, with 16 in senior management as Assistant Director of ICT Operations. Managing ICT infrastructure, he oversaw computers, banknote counting machines, and network communication. Mr. Kombe served on the currency procurement committee, preparing specifications and evaluating bids. Prior to his Bank of Zambia tenure, he spent 6 years at Standard Chartered Bank, pioneering the Information Technology Department. His team implemented the Bank Master application nationwide. With extensive experience in technology and currency procurement, Kombe’s motto, “We know the Banknote, you can trust us with your cash,” reflects his carefully formulated, experience-driven perspective.
Mr. John Kombe
Director
John Kombe, a highly successful businessman, operates thriving businesses in Zambia’s Copperbelt province. His ventures extend to key sectors, including partnerships with Zambia Electricity Supply Corporation (ZESCO) and various government and private entities. As a dynamic entrepreneur, Mr. Kombe has strategically positioned himself in the heart of economic activities, contributing significantly to the region’s growth. His success is rooted in astute business acumen, fostering collaborations with both public and private entities. Mr. Kombe’s impactful presence resonates across diverse sectors, showcasing his prowess in navigating the intricate landscape of business operations in Zambia.
Mrs. Jennipher Kombe
Company Secretary
Jennipher Kombe, a graduate in Business Administration from Copperbelt University, boasts a solid academic foundation. Her professional journey includes valuable tenures at prominent financial institutions, Standard Chartered Bank and Cavmont Bank. Armed with her educational background, Mrs Kombe brought a wealth of knowledge to her roles, contributing to the success of these esteemed banks. Her experience in the banking sector showcases her expertise in business administration and financial services, underscoring her commitment to excellence. Mrs. Kombe’s career trajectory reflects a combination of academic achievement and practical application, making her a respected professional in the field of business and finance.
Mr. Mutale P. Kombe
-Technology Support Manager-
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Ms. Twiza Tembo
-Chingola Branch/ Operations Manager-
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Ngosa Bungoni
-Business Development Manager-
Ngosa Bungoni as the newly appointed Business
Development Manager at Jenkom Financial Solutions
Limited (FSL), will focus on driving the company’s
growth through strategic planning, market expansion,
and partnerships. Her role includes identifying new
business opportunities, fostering client relationships,
and developing innovative solutions to enhance
service delivery across all business lines. Ngosa will
also lead efforts to strengthen Jenkom FSL’s market
presence while ensuring alignment with the company’s
vision of promoting financial inclusion.
Kangwa Francis Nkonde
-Business Administrator-
Kangwa serves as the Business Administrator at
Jenkom Financial Solutions Limited (FSL). Known for
being a hands-on individual with vibrant energy,
Kangwa plays a key role in ensuring the smooth and
efficient functioning of the company’s operations. With
a proactive approach and a focus on excellence,
Kangwa supports various business processes,
coordinates administrative tasks, and contributes to
fostering an organized and productive work
environment. Their dedication and dynamic presence
align with Jenkom FSL’s mission of promoting financial
inclusion and delivering exceptional service across all
business lines
At Jenkom, our exceptional management and dedicated staff form the backbone of our success. Our leadership fosters a culture of collaboration and innovation, empowering every team member to deliver excellence in all aspects of our operations. Their strategic vision and commitment to continuous improvement ensure we remain a trusted and reliable name in our industry.
We are deeply committed to our customers, placing their satisfaction at the center of everything we do. From providing high-quality products and services to ensuring timely delivery and personalized attention, our team goes above and beyond to exceed expectations. This unwavering focus on customer satisfaction has earned us a reputation for reliability and excellence.
What truly sets Jenkom apart is our dedication to quality, innovation, and a culture of excellence. We invest in our people, embrace cutting-edge technologies, and continuously refine our processes to meet the evolving needs of our customers. At Jenkom, we don’t just deliver services; we create lasting value, building trust and strong relationships with every interaction.